Last Updated: 06 November 2025
Welcome to Zenfinity, a mobile application and digital platform operated by Zenfinity Enterprise Private Limited, an Indian company with its registered office at 40A, 8th Floor, C-1, Sector-153, Urbtech NPX, Noida, Uttar Pradesh, 201301, India (“we”, “our”, “us”, or “Zenfinity”).
These Terms of Use (“Terms”) govern your access to and use of the Zenfinity app and related services (“App” or “Platform”). By using the App, you agree to be legally bound by these Terms. If you do not agree to these Terms, please do not use the App
These Terms apply to all content, features, and modules available within the Zenfinity App, including but not limited to:
Zenfinity is classified under the Lifestyle category and is designed for personal development, inner awareness, and wellness exploration. It does not offer medical, psychological, or therapeutic services, nor is it a substitute for professional advice or treatment.
To use the Zenfinity App, you must:
By using the App, you confirm that you meet these criteria
By accessing or using any part of the App, you agree to:
If you do not accept these Terms, you must uninstall and discontinue use of the App immediately.
Zenfinity offers a suite of tools and experiences designed to support mental clarity, emotional awareness, and inner focus through:
These modules are provided for educational and self-guidance purposes only. They do not constitute:
Use of these services is entirely voluntary and at your own discretion.
To use the Zenfinity App, you may be required to register an account and provide accurate and complete information, including but not limited to:
You are responsible for maintaining the confidentiality of your login credentials and accept responsibility for all activities that occur under your account.
We reserve the right to suspend or terminate your account for any misuse, fraudulent activity, or violation of these Terms.
5A. User Profiles and Stored Data
Certain Zenfinity modules, such as StarSage, generate personalized insights based on data you provide — which may include your date, time, and place of birth.
This data forms part of your user profile and may be stored securely within the app’s backend to enhance your future interactions and ensure continuity of experience.
By providing this information, you consent to its use for these limited purposes as described in our Privacy Policy.
You may request deletion of this data at any time by using the in-app account deletion feature or by contacting our support team.
Zenfinity offers a combination of:
These models may be updated or adjusted from time to time to reflect product, platform, or pricing changes.
6.1 Subscription Access
Subscriptions provide users with access to:
Your subscription starts upon confirmation of payment and renews per the billing terms of the platform (e.g., App Store, Google Play).
Details of your plan—including entitlements and renewal frequency—are shown within the app at the time of purchase.
6.2 Pay-As-You-Go Credits
Credits allow users to unlock specific content or initiate individual sessions.
They may be used interchangeably across supported modules and remain valid for a limited duration as indicated within the app.
6.3 Usage Allowances
Some Zenfinity modules may include usage-based limitations (e.g., daily access limits, credit deduction rules, reset timers).
These parameters are displayed within the app interface and are subject to change based on technical, commercial, or operational factors.
Users are responsible for reviewing current terms of use within the app dashboard, pricing section, or account settings.
Purchases made via the Zenfinity App are currently processed through:
By making a purchase, you agree to comply with the applicable store policies and terms.
We do not store any full payment card details or credentials, and all transactions are securely handled by the platform provider.
In the future, Zenfinity may support additional secure third-party payment gateways (such as Stripe or Razorpay), subject to platform compliance and technical integration. You will be clearly notified if and when this occurs.
All purchases made within the Zenfinity App are non-refundable, except where:
Zenfinity does not offer refunds for:
Refunds requested via Apple or Google may be processed directly by those platforms at their sole discretion.
We may occasionally offer:
These offers are subject to availability and may be changed or discontinued at any time.
Trial access is typically restricted to one-time use per device or account, unless otherwise stated. Abuse of promotional offers may result in revocation of access or suspension of account privileges.
By using the Zenfinity App, you agree to use it only for lawful and respectful purposes. You agree not to:
We reserve the right to monitor user behavior and take appropriate action, including account suspension or termination, if these rules are violated.
Zenfinity includes access to AI-based guidance modules such as:
These modules are designed for:
You acknowledge and agree that:
You are solely responsible for how you interpret and act on the guidance received
All content made available on or through the Zenfinity App is the exclusive property of Zenfinity Enterprise Private Limited or its licensors. This includes:
You may not copy, modify, republish, distribute, exploit, or create derivative works from any part of the App without our prior written consent. Limited personal use is granted solely for your individual non-commercial use of the App. Users retain ownership of any personal journal entries or written responses they input into the app but grant Zenfinity a license to process, store, and analyze such data for service delivery.
We may suspend, restrict, or terminate your access to the App at our sole discretion if:
Upon termination for cause, any remaining credits, balances, or subscription access shall be automatically forfeited without refund or compensation.
This forfeiture does not affect your legal obligations accrued prior to termination. You may also request deletion of your account at any time by contacting support or using the in-app account deletion feature (if available). Termination of account will not affect your obligations accrued before termination, including any unpaid dues or violations of law.
To the fullest extent permitted by applicable law:
Zenfinity is provided “as-is” and “as-available.” We do not guarantee:
That any guidance will result in specific personal, professional, or emotional outcomes
Your use of the Zenfinity App is also governed by our Privacy Policy, which outlines how we collect, use, store, and protect your personal data. The Privacy Policy is incorporated by reference into these Terms and is available at: www.zenfinity.app/privacy-policy We strongly encourage you to read it carefully before using the App. If you do not agree with our data practices, please discontinue use.
We may update these Terms from time to time to reflect:
We will notify users of material changes via:
By continuing to use Zenfinity after changes are posted, you agree to the revised Terms. If you do not accept the updated Terms, you must stop using the App and may request account deletion.
These Terms shall be governed by and interpreted in accordance with the laws of India, without regard to its conflict of law principles. Any disputes, controversies, or claims arising out of or relating to these Terms or your use of the App shall be subject to:
If you have any questions or concerns regarding these Terms, you may contact us at:
Zenfinity Enterprise Private Limited
📧 Email: support@zenfinity.app
🏢 Address: 40A, 8th Floor, C-1, Sector-153, Urbtech NPX, Noida, Uttar Pradesh, 201301, India
These Terms of Use constitute the entire agreement between you and Zenfinity with respect to your use of the App. They supersede any prior or contemporaneous agreements, communications, and proposals—whether oral or written—between you and us.
If any provision of these Terms is held to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.
Last Updated: 06 November 2025
This Privacy Policy describes how Zenfinity Enterprise Private Limited (“Zenfinity”, “we”, “our”, or “us”) collects, uses, shares, and protects your information when you use the Zenfinity mobile application (“App”) and related services.
By using the App, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the App.
Zenfinity is a self-awareness platform offering guided meditation, breathwork, and AI-based chat experiences. The App includes:
All services are operated by:
Zenfinity Enterprise Private Limited
40A, 8th Floor, C-1, Sector-153, Urbtech NPX, Noida, Uttar Pradesh, 201301, India
Email: support@zenfinity.app
A. Personal Information You Provide
We collect personal data you voluntarily provide, including:
B. Technical & Usage Information (Automatically Collected)
We collect certain data automatically when you use the App:
C. Cookies & Analytics
We may use SDKs, cookies, and third-party tools (e.g., Google Analytics, Meta Pixel) to:
You can control tracking preferences in your device settings or operating system (especially on iOS).
D. AI Processing and Third-Party AI Services
When you use AI-powered features in our mobile application, the text you submit through those features will be transmitted to a third-party AI service for processing. We use third-party AI services to generate responses, suggestions, or personalized content. The third-party service we use is the OpenAI API.
We do not send any additional personal information (such as your email address, device identifiers, or other account details) to the AI service unless you explicitly include that information as part of your input.
By using the AI features, you consent to your submitted text being processed by the third-party AI provider for the purpose of generating responses.
You may choose not to use these features if you do not agree with this data sharing.
We retain any text or responses in accordance with our general data retention policies described in this Privacy Policy.
We use the information we collect to:
If you choose to use StarSage or any insight-generating features, we may ask for your birth date, time, and location. This data:
You may request to delete this data at any time by contacting our support team.
We do not sell or rent your personal information. We may share data under limited circumstances:
A. Platform Services
We may share relevant data with third-party tools that enable platform functionality, such as:
These partners receive only the minimum data necessary to fulfill their technical role, and are contractually bound to comply with data protection requirements.
B. Legal & Regulatory
We may disclose your information:
We process your data under the following legal bases:
If you are based in the European Union, United Kingdom, California, or any jurisdiction with specific privacy protections, we respect your rights under the GDPR, UK GDPR, and CCPA where applicable
You have the right to:
How to Exercise These Rights:
You may exercise your rights by:
We will respond within a reasonable time frame and in accordance with applicable laws
We retain your personal information as long as:
After deletion, we may retain anonymized or aggregated data for research and analytics, but it will no longer be linked to you.
We implement reasonable and appropriate measures to safeguard your data, including:
However, no system can guarantee 100% security. By using the App, you accept this inherent risk.
The Zenfinity App is not intended for use by individuals under the age of 18.
We do not knowingly collect data from children. If we become aware that a minor has registered, we will delete their information promptly.
Your data may be processed in India or in other countries where our infrastructure or third-party partners are located.
By using Zenfinity, you acknowledge that your information may be transferred and stored outside your home jurisdiction, and consent to such transfer in accordance with this Privacy Policy.
We may update this Privacy Policy from time to time.
Any changes will be posted on this page and reflected by a “Last Updated” date at the top.
In the case of significant updates, we may notify users in-app or via email.
Continued use of the App after changes constitutes your acceptance of the revised policy.
If you have questions or concerns about this Privacy Policy or your personal data, contact:
Zenfinity Enterprise Private Limited
Email: support@zenfinity.app
Address: 40A, 8th Floor, C-1, Sector-153, Urbtech NPX, Noida, Uttar Pradesh, 201301, India